November 8, 2013
Hi Oliver, your support subscription is 25 €.
You anti-virus software and/or Windows Defender can falsely flagged .exe files from Polyboard 6 as viruses.
A major update to the latest version of Polyboard, v7, has resolved this issue in fact.
If you don't want to upgrade, please place your *.exe files in the exclusion list of all your anti-virus software packages.
If you are still having problems please use our contact form and we'll help you further.
June 22, 2018
like some others i am unable to open Polyboard AGAIN!!!!
It is not the first time - and if they don't change their licensing the (in general good) software is really BAD and would never recommend buying this software.
I don't use it often - and nearly when ever i want to use it i get it NOT TO WORK because of some issues.
Also i have to pay 50€/month to get the service to RE-LICENSE witch in fact i only need because ob the bad licensing of polyboard.
Probably after a windows update i gat an error reading license file.
i did a reinstall -force
now i can enter in the programm but when i trie to read the license-file it says "Unerwartetes Dateiformat" witch is something like unknowen File format.