Wood Designer forum
Missing Cutting List and Cabinets|Forum|WOOD DESIGNER
October 4, 2012
Hi Rob,
Can we have a quick TeamViewer session so I can look at your config?
If you have time today I can give you a call around 12am your time.
Best regards,
Ness
November 24, 2017
Hi Ness,
Great to hear from you! I hope you had a wonderful year. How fast time flies.
I just tried reinstalling, and it is the same situation. When I open Polyboard, a few separate warning boxes pop up that say materials, etc, access denied, cannot open. Sorry, but I don’t know how to resolve this.
Any assistance will be greatly appreciated.
Thank you,
Rob
October 4, 2012
Hi Rob,
Can you try our new installer that we have just made for Quick Design.
You can download it from the download page here:
https://wooddesigner.org/polyb…..-software/
Cheers,
Ness
November 24, 2017
Hi Alexandre,
I reinstalled Polyboard and the libraries, but unfortunately it didn’t work. I received a message saying “Cannot import in: Error opening the file.” I just remembered I had a Teamviewer session with Ness last year when I first downloaded the software because I had the same issue. He fixed it in a minute.
Is it possible to send me the path so I can do what he did in connecting the libraries with the Polyboard? If not, can I get a Teamviewer session to have one of your team do it for me?
Thank you,
Rob
January 20, 2017
Hi,
I’m not sure what is causing your problem.
As a first step can you try to reinstall polyboard, this procedure will not make any changes to your configuration
https://wooddesigner.org/polyb…..-software/
Just download installpolyoard.exe and install it again without uninstalling it before.
let us know if you still have problems.
All the best, Alexandre
November 24, 2017
Hi,
I started to use the software after having no issues for a year. and there are areas missing. When opening the cutting list, the pull down menu says <nil panel>.
Also, when trying to add a cabinet, all the original options are missing. The only choices are Box, L shaped, Angle, Free and from a file.
This happens in previous built files, as well as trying to start a new file. How can I bring all the missing components back?
Thank you,
Rob
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