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Missing email for full access
January 23, 2019
6:11 pm
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Stefan

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Hi Mike, I’ll email you to set that up so we can show you how the software works. All the best, Stefan

January 23, 2019
6:05 pm
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Mike Byerline

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January 18, 2019
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I have received your email and attempted to receive the confirmation again. The confirmation email has not yet arrived and I received a notice stating I did not yet confirm my subscription and to do so by clicking in the email sent. Again this email was not received intone of my boxes (I have checked all several times).

I am currently only able to begin a project but unable to make any changes with partitions (the items are unclickable). I have attempted to use the help section but that has not been helpful. I would love a demo please let me know how to set that up.
Mike Byerline

January 23, 2019
5:58 pm
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Mike Byerline

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January 18, 2019
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I register. for the trial on 1/17/19 and downloaded the poly board. program. I received one email thanking for my registration and stating I would receive a second with log in details so that I could use the full program.
I have not received the second email and so far I am unable to use 90% of the program.
How can I open the remaining parts of the unopened program.For example I have been able to make a simple box cabinet but I am unable to add any partitions/doors.
Thank you for any help in setting this up
Mike Byerline

January 23, 2019
5:44 pm
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Stefan

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Hi Mike, sorry about the contact form. We’ve tested a few times, it seems to be working now. Did you check the box above the send button? If it still doesn’t work for you, please let me know.

It looks like you got sent that email. It might be hidden in your spam/junk but I’ll email you a way to get that again. This is a completely separate process to the software though, Polyboard sits on your computer and isn’t linked in any way to your subscription.

Regarding the software itself, your free version has all design features. There may be some areas that don’t look like our videos if you haven’t yet downloaded and installed the libraries, please can you do that. Our Quick Design toolbars come with the libraries and make things easier too.

But certainly, partitions and doors will work even without the libraries installed. Can you check out the videos on these pages please for advice:

https://wooddesigner.org/support/polyboard-videos/shelves-uprights/

https://wooddesigner.org/support/polyboard-videos/doors/

Please also watch the videos on our Getting Started page:

https://wooddesigner.org/support/polyboard-videos/getting-started/

I would also recommend setting you up with a demo so we can show you round the software.

All the best, Stefan

January 23, 2019
5:10 pm
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Mike Byerline

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January 18, 2019
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I register. for the trial on 1/17/19 and downloaded the poly board. program. I received one email thanking for my registration and stating I would receive a second with log in details so that I could use the full program.
I have not received the second email and so far I am unable to use 90% of the program.
How can I open the remaining parts of the unopened program.For example I have been able to make a simple box cabinet but I am unable to add any partitions/doors.
I did attempt to send this through the website but the contact is currently not working

Thank you 

Mike Byerline

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