Avatar
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Lost password?
sp_Feed sp_TopicIcon
Refund for programme
Avatar
Stefan

Forum Posts: 753
Subscriber Since:
November 8, 2013
Thanked 129 times in 753 posts
Reputation: 6997
sp_UserOfflineSmall Offline
10
October 4, 2019 - 4:31 pm
sp_Permalink sp_Print

Just a quick follow up to confirm this issue has been resolved and the software activated successfully. Sorry for any confusion Bob.

The following users say thank you to Stefan for this useful post:

Robert Coxhead
Avatar
Carole Bosy


Forum Posts: 72
Subscriber Since:
August 23, 2016
Thanked 18 times in 72 posts
Reputation: 814
sp_UserOfflineSmall Offline
9
October 4, 2019 - 4:05 pm
sp_Permalink sp_Print sp_EditHistory

Did you receive my email Robert?

Please contact me directly on my email address carole [at] wooddesigner [dot] org

The following users say thank you to Carole Bosy for this useful post:

Robert Coxhead
Avatar
Robert Coxhead

Forum Posts: 53
Subscriber Since:
May 18, 2014
Thanked 0 times in 53 posts
Reputation: 271
sp_UserOfflineSmall Offline
8
October 4, 2019 - 4:00 pm
sp_Permalink sp_Print

please tell what procedure is to use new computer hope that can resolve this

Avatar
Carole Bosy


Forum Posts: 72
Subscriber Since:
August 23, 2016
Thanked 18 times in 72 posts
Reputation: 814
sp_UserOfflineSmall Offline
7
October 4, 2019 - 3:49 pm
sp_Permalink sp_Print

I’ve sent you an email explaining all. Did you receive it?

Avatar
Robert Coxhead

Forum Posts: 53
Subscriber Since:
May 18, 2014
Thanked 0 times in 53 posts
Reputation: 271
sp_UserOfflineSmall Offline
6
October 4, 2019 - 3:46 pm
sp_Permalink sp_Print

I am not saying 7 is poor far from it all i want is to use the programe i bought which i now have none i have always had good service but upgrade has been a nightmare and cost me a lot of time ect not sure what i can do next

Avatar
Carole Bosy


Forum Posts: 72
Subscriber Since:
August 23, 2016
Thanked 18 times in 72 posts
Reputation: 814
sp_UserOfflineSmall Offline
5
October 4, 2019 - 3:38 pm
sp_Permalink sp_Print

Well Robert, all the information you need to make up your choice before buying is on our website : tutorials, trial version and we offer too free demo on-line that lasts 1 hour.

You’ve bought Polyboard in 2014 then upgrade to Polyboard 6 in 2016, bought training in 2016 and you are discovering that the software is poor when you upgrade to Polyboard 7?

I don’t want to argue any more.

I tell you that you can move on your new computer if you follow the procedure.

You don’t want to, it’s your choice.

Best regards,

Carole

Avatar
Robert Coxhead

Forum Posts: 53
Subscriber Since:
May 18, 2014
Thanked 0 times in 53 posts
Reputation: 271
sp_UserOfflineSmall Offline
4
October 4, 2019 - 3:24 pm
sp_Permalink sp_Print

what do i do now

Avatar
Robert Coxhead

Forum Posts: 53
Subscriber Since:
May 18, 2014
Thanked 0 times in 53 posts
Reputation: 271
sp_UserOfflineSmall Offline
3
October 4, 2019 - 2:47 pm
sp_Permalink sp_Print

I have tried to install on old computer but cant i find this very poor so i have wasted all my money for nothing i think is very poor 

Avatar
Carole Bosy


Forum Posts: 72
Subscriber Since:
August 23, 2016
Thanked 18 times in 72 posts
Reputation: 814
sp_UserOfflineSmall Offline
2
October 4, 2019 - 2:23 pm
sp_Permalink sp_Print

Hi Robert,

I’m sorry but there’s no refund.
Please read our Terms and Conditions.

Terms-and-Conditions.jpgImage Enlarger

I’ve tried to explain you directly by email how it works to activate your upgrade.

It’s not possible to send a usercode from a computer and activate your licence on another computer.
It seems you have installed your upgrade on your old computer and send us the user code needed to generate the activation code.

You try now to activate your licence on another computer. IT CAN’T WORK !!

I’ve explained you everything in my previous emails.
If you want to move on your new computer it’s of course possible but please follow the procedure.

I send you a new email directly on your mailbox to explain again how it works.

Best regards,

Carole

sp_PlupAttachments Attachments
Avatar
Robert Coxhead

Forum Posts: 53
Subscriber Since:
May 18, 2014
Thanked 0 times in 53 posts
Reputation: 271
sp_UserOfflineSmall Offline
1
October 4, 2019 - 12:17 pm
sp_Permalink sp_Print

Could some one wooddesigner please inform me how i can cancel the programes i have purchased and get a refund please R Coxhead

Forum Timezone: Europe/London
Most Users Ever Online: 256
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
terry: 253
mark nichols: 126
jimbouk: 105
Tom Cleaver: 101
Christopher Paré: 97
syslab: 97
Duayne Naugle: 82
Conor Devoy: 77
Jack Travis: 77
Rafal Meckovski: 62
Newest Members:
Durn Fea
Dean Utendorf
molly molly
Mo'aiyed Al-Shukairi
Sydrom Maposa
Muresan Andrei
david wilcox
Berg Aleman
Botoca Muggi
Brian Zemaitis
Forum Stats:
Groups: 2
Forums: 8
Topics: 1266
Posts: 7196

 

Member Stats:
Guest Posters: 4
Members: 112404
Moderators: 0
Admins: 8
Administrators: Ness, Stefan, michel melon, Carole Bosy, Alex, admin, Sunil Jaiswal, ipatrick