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Jack Travis

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June 12, 2017 - 10:41 pm
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Ness said
Hi Jack and Alex,

If you have both Polyboard 5 and 6 installed on your computer the latest Quick Design  libs will only work with 6.

Note also that with Polyboard Lite certain functions in the Quick Design  will not be activated.

If necessary we can set up a Team Viewer meeting to sort out your installation.

All the best,

Ness  

Alex.

did you see recent post to Ness?

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Jack Travis

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June 11, 2017 - 5:55 pm
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Ness:

thanks for your input. things are a mess since I tried to update poly6.  I had to pay my computer tech over $100 so far to try and resolve. was on phone with Microsoft more than hour and everything checked out ok on their end. updated all drivers, etc. got to point where poly6&5 would not work. had to restore to june 8th and am now back to poly5 works and poly6 will not function. unfortunately I cannot reload my current project back into version 5 and I am at a standstill. 

before I tried to load V6 update, per your web page, I renamed poly libs file to “polyboard libs old”. I would like to rename it back to the original name but do not remember its’ name —– can you send it to me?

please be aware that all other functions and programs are working on this computer as designed.

if it comes down to it, can I uninstall poly6 and reinstall without loosing activation and access?

any suggestions would be greatly appreciated.

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Ness

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June 10, 2017 - 6:36 am
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Hi Jack and Alex,

If you have both Polyboard 5 and 6 installed on your computer the latest Quick Design  libs will only work with 6.

Note also that with Polyboard Lite certain functions in the Quick Design  will not be activated.

If necessary we can set up a Team Viewer meeting to sort out your installation.

All the best,

Ness

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D-Alexandre
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June 8, 2017 - 12:34 pm
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Hello

In order to be clear quick design function only with the latest version of Polyboard 6.05+

here Polyboard et Quick Design lite

For last version of Quick Design Pro it here

To recalls in order to update your version you have to download the install in the link Polyboard, then reinstall and follow the update instruction

Old Lib still works with new version of Polyboard

Never uninstall Polyboard without copying the code provided at the end of the process under penalty of losing your license

There is no known concern with Windows 10 1703 and Polyboard 5 and 6

poly-5-and-6.PNG

All the best, Alexandre

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Jack Travis

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June 7, 2017 - 11:47 pm
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Jack Travis said
NESS:

POLYBOARD 5 IS STILL FUNCIONAL.  

ALSO, REINSTALLED OLD LIB FILE AND PREVIOUS 6.0 LIGHT AND SYSTEM WORKED.  ????

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Jack Travis

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June 7, 2017 - 11:28 pm
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NESS:

POLYBOARD 5 IS STILL FUNCIONAL.

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Jack Travis

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June 7, 2017 - 11:24 pm
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Ness:

tried to download got “This app can`t run on your pc”.

using same pc as before.

will this run on Windows version 1703?

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Ness

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June 7, 2017 - 6:57 am
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Hi Jack,

The problem is that you haven’t got the latest version of Polyboard 6.05.

Just download and install the latest version and it should work with the latest Quick Design  libs.

All the best,

Ness

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Jack Travis

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June 6, 2017 - 7:26 pm
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tried to update poly light and quick design libraries but now can not load — path errors.

“Error 6.04e-light (version)  An unexpected Error occurred while loading a Curves library”

renamed lib before update as suggested — is this the problem?

how do I fix?

thanks

jack travis

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