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New version - Polyboard 6.07
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Stefan

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February 23, 2019 - 8:51 am
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Hi all, the newest versions of the software have resolved this false positive virus issue. Thank for your patience in the meantime.

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jdjoineryltd

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February 5, 2019 - 8:53 am
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Stefan said
Hi Pradip, thanks for the feedback we’ll take a note of that extra action required with McAfee, glad you got it working. All the best, Stefan  

Hi Stefan.

 FYI – Same issue for AVG and Avira. Also added PB folder that is in ”Program files (X86)” to exception list, as Avira would keep blocking files.

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Stefan

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February 4, 2019 - 2:00 pm
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Hi Pradip, thanks for the feedback we’ll take a note of that extra action required with McAfee, glad you got it working. All the best, Stefan

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Pradip S Sachan
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February 4, 2019 - 1:37 pm
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Pradip S Sachan
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February 4, 2019 - 1:36 pm
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Hi Stefan,

Managed to get it working … I also had to add “Uninstall.exe” to the exception list. See the enclosed screen grab.

Thanks for the support.

Rgds

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Pradip S Sachan
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February 4, 2019 - 1:27 pm
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Hi Stefan,

Repeated the process … but same result. Even after adding the exception, the file was deleted by the anti-virus. Please see the enclosed screen grabs.

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Stefan

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February 4, 2019 - 12:56 pm
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Hi Pradip, you should still have the installer downloaded to your computer. Please do what you did before, deactivate your anti-virus and install Polyboard.

Now, before activating your anti-virus again, please add the file polyboard.exe to your anti-virus’s safe list. Then re-activate your anti-virus.

Thanks

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Pradip S Sachan
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February 4, 2019 - 12:32 pm
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Hi Alexandre,

Thanks.

While updating to Ver 6.07, I switched off the anti-virus (I use McAfee) and it went perfectly well. Later when I switched on the anti-virus, it has deleted the .exe file, identifying it as a trojan. So now I do not have Polyboard at all.

What should I do ?

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Alex
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February 3, 2019 - 6:28 am
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Hi Pradip,

To update to the latest version (6.07) you just need to download it from https://wooddesigner.org/polyb…..-software/

After download WITHOUT UNINSTALLING your current version start installpolyboard.exe and a little screen will open and guide you through the process
Update: don’t change the Polyboard configuration!
You may have to put your virus software on standby/deactivate during install. 
Cheers, Alexandre

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Pradip S Sachan
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February 2, 2019 - 5:25 am
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Hi Stefan,

I currently have Version 6.05h. How do I upgrade to 6.07 and will I lose my specific settings in the libraries ?

Pradip

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