Please could you provide me with the cutlist?|Forum|WOOD DESIGNER

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Please could you provide me with the cutlist?
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Stefan

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December 16, 2020 - 10:57 am
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Hi Shakeel, we cannot make an exception I’m afraid. Projects aren’t cumulative over following months if not used. You’ll need to pay for an additional set of files or wait until next month.

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December 15, 2020 - 7:28 pm
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Dear Stefan,

I am only requesting a tweak for the same set of files. This is my second since I joined. The first was months ago for a cabinet for my house so I could learn. This second one is the same file which I need tweaking because Alex kindly explained a few things to me. This is my first and only client so far. I hope to have more clients but need to get this right first in order to get more clients.

Kind regards

Shakeel

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Stefan

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December 15, 2020 - 5:25 pm
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Hi again Shakeel, I’m sorry but we cannot offer you an exception, it’s important we apply the same terms to all our subscribers. Normally when people are at the stage you are at, working with multiple clients, it makes sense to own the software outright and the revenues that are coming in warrant the investment, but I understand if that doesn’t yet feel right in your circumstances.

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December 15, 2020 - 5:16 pm
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Dear Stefan,

It’s not that my needs are outgrowing the service, it’s more that I’m still learning and getting pressure from clients to provide something and my wood designer skills are not perfect yet for the business needs as my cutlist company is not understanding what I’m asking of them. Covid is causing longer delays so the requirements have to be in earlier to meet client deadlines. If you can offer some flexibility to someone just starting out in a new business (for which I have been paying subscription) then I would be grateful for your help. I am not asking for a new cutlist. Just some minor modifications to the previous one already supplied. I could do it by hand but it doesn’t look professional ad in this new business I need to look the part. Can you help?

Kind regards

Shakeel

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Stefan

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December 15, 2020 - 1:17 pm
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Hi Shakeel, sorry but the projects available with your Premium Support subscription cannot be reserved from previous months. If you feel your needs are outgrowing the service, please consider buying the software. Please note, we will refund you a month’s subscription if you do go on to buy. Thanks

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December 15, 2020 - 12:35 pm
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HI,

I have paid for many months that I have not used. Could you do just this one for me for those payments that I have made in the past but not used, please?

Kind regards

Shakeel

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Alex

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December 15, 2020 - 11:42 am
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Hi,

Sorry, your subscription covers a maximum of 1 set of files each month.

If you urgently need this revision, please let me know, and we can set up a one-off payment equal to a month’s subscription

All the best, Alexandre

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December 14, 2020 - 10:52 pm
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Dear Alexandre,

Thank you kindly for the video. I have made all the changed I now need and I found your video really really helpful.

This will be the final modification for these cabinets. Please can you provide me with the final cutlist? Thank you.

Shakeel

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Alex

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December 10, 2020 - 9:07 am
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Hi,

I looked at the latest cabinet project from 3/12

Please see this video first;)

I’m hoping this meets your needs

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December 8, 2020 - 3:30 pm
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Dear Alexandre,

Can you help me to do the following:

1. help me understand how to only have dowels of 8mm x 40mm throughout my cabinet

Also, please can you provide the drawings so I can see each cutting large on a page as some of the cuts had very tiny pictures. Also some of the words were also in French. My cutters cannot understand it and will make mistakes and I will have to pay for it. Thank you kindly.

Shakeel

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