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polyboard 6 lite delete and reinstall
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Ness

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June 21, 2017 - 4:50 pm
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Hi Jack,

Good to hear that it's all working for you.

It's always a good idea to deactivate anti-virus software before installing.

All the best,

Ness

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Jack Travis

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June 20, 2017 - 6:37 pm
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Stefan and Ness:

Huraaaaaa!!!! We can cancel the Team View! I deleted all my security and tried the downloads again........it worked!

PolyBoard etc. does not like Norton Security and Microsoft!

Now to see how the updates work.

Thanks for the help,

Jack

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Stefan

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June 20, 2017 - 4:19 pm
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Thanks, Jack. Ness will need it again on Thursday. TeamViewer generates a new temporary password for each and every session. Cheers...

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Jack Travis

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June 20, 2017 - 4:08 pm
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Stefan/Ness,

Team Viewer:

683 193 690

3874

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Stefan

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June 19, 2017 - 9:02 am
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Just make sure you've got TeamViewer installed on any computer where we've got an issue so we can take a look at it via screen sharing. Thanks

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Jack Travis
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Jack Travis

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June 16, 2017 - 9:36 pm
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Stefan/Ness,

Thursday 11am works for me.

What will you need from me so I can prepare?

Thanks, Jack

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Stefan

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June 16, 2017 - 5:05 pm
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Hi Jack, I emailed you this morning, my time :), details as follows...

If your time zone is Atlantic Standard Time, Ness is 6 hours ahead of you.
Could you do 11 am if possible, so 5 pm for Ness and not too late at our end.

Let me know if you're ok with that and we'll book it in.

Thanks

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Jack Travis
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Jack Travis

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June 16, 2017 - 4:56 pm
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Ness,

don`t know if you got my response to Team Viewer meeting since my internet issue won`t be resolved till Saturday.

Thursday works. time zone is Eastern mid-atlantic. afternoons work best for me if possible.

Have a great weekend.

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Ness

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June 15, 2017 - 7:36 am
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Hi Jack,

I can fit you in next Thursday.

What time zone are you in and what time would suit you?

All the best,

Ness

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Jack Travis

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June 14, 2017 - 9:09 pm
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Ness,

Thanks for getting back to me. It would have to be after Saturday my time. I have scheduled an internet up grade until then.

It would have to be Tuesday Thursday or before 1:30pm on Wednesday..

Thanks, Jack

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Ness

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June 13, 2017 - 6:43 pm
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HI Jack,

Before you Let's have a Team Viewer meeting to sort this out.

We can't save a  project made in v6 to v5 format.

So we'll have to sort out your v5 installation.

Can you tell when you are free for a Team Viewer session?

cheers,

Ness

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Jack Travis

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June 13, 2017 - 6:16 pm
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NESS AND ALEX

STILL A MESS WITH POLY6 UPGRADE ON THIS END.

CAN SOMEONE PLEASE GIVE ME COMPLETE DETAILED DIRECTIONS ON HOW TO DELETE POLY 6-LITE AND REINSTALL?

AT THIS POINT I SEE NO OTHER OPTION.

EVERYOTHER PROGRAM ON THIS COMPUTER IS FUNCTIONING PERFECTLY.

CAN YOU LOAD THE ATTACHED CABINET INTO MY 5.O SO I CAN CONTINUE MY BUILD PROJECT?

THANKS, JACK

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