Wood Designer forum
Problem using polyboard|Page 2|Forum|WOOD DESIGNER
Moderator
March 25, 2024
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Robert,
You need to email us that file, along with new user codes generated from your new computer.
On your new computer, follow the instructions below to generate the new user codes:
1. Download the demo version of PolyBoard on your new computer
2. Put your information into the activation information and press “Export user code” (see image)
3. Email this new user code, and the uninstall codes via our contact form
Let me know if you have any problems. I can organise calling you if you have any problems completing this.
Regards,
Isaac
Full
May 18, 2014
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Hi Again wher do i get email address from to send code also if i send straight from desktop does that delete it frighend of losing it Bob
Full
May 18, 2014
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Alex I have found file on my old computer how do i end this to new computer or to your selves sorry realy bad using computers Bob
Moderator
March 25, 2024
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Hi Robert,
When you uninstall PolyBoard per the instructions Alex sent it should save the codes to your desktop as a txt. file.
Additionally, scroll down the instruction page to the heading:
Problems uninstalling?
Regards,
Isaac
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May 18, 2014
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hi Alex i hav uninstalled from old computer but cannot find where code has gone have no clue what to do now.
Moderator
January 20, 2017
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Hi,
In this case only made a fresh install of PolyBoard and the last Quick Design libraries, from downloads page
Then send User code and Activation code to the support ( faster if you joined them into a single email ), like explain in this page
>How do I uninstall and move my software to a new computer?
Cheers, Alex
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May 18, 2014
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Thanks Alex I do not need to keep all my old stuff as would like to start again fresh, so where do i go from this please Bob
Moderator
January 20, 2017
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Hi,
Please go to this link below, and to read instruction 2 times before process
>How do I uninstall and move my software to a new computer?
And take needed time on first point > How do I save and restore my settings?
All the best, Alex
