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Stefan

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July 3, 2020 - 1:58 pm
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Hi Joss, thanks for advising us in separate correspondence that this issue has been resolved.

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Kerf Works
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July 3, 2020 - 8:26 am
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I have just updated to 7.03p1 and tried to export the same file and I sent you and it has not fixed the issue.

See screenshotSame-Issue.jpgImage Enlarger

I also tried it with a different file that we need to export and have had the same issue. 

Differnt-file.jpgImage Enlarger

Afraid, we are still in the same position.

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Stefan

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July 3, 2020 - 8:18 am
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Hi Joss, the beta update is ready, I’ll email you the link now. I hope that solves it but if you have any further queries, please post here again. Thanks

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Ness

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July 2, 2020 - 3:59 pm
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Hi joss,

Sorry for the delay, but the bug ended up as quite a complicated job that the developers have been working on for the last few days.

The developer team should have this bug fixed in a new version that they are releasing tomorrow.

We’ll send you the download link, as soon as it’s ready.

Best regards,

Ness

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Stefan

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July 2, 2020 - 11:44 am
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Just heard back, no exact time frame yet but expected soon, the team are working on it as we speak. We’ll release an intermediary update ahead of the planned one to address this specific issue. Thanks for your patience.

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Stefan

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July 2, 2020 - 9:35 am
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We’ve requested a further progress report this morning. As soon as we have that we’ll let you know.

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Kerf Works
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July 2, 2020 - 9:15 am
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Any news or work around on this.

It is now holding up 3 of our projects and we are beginning to lose money. We need a work around or for it to work ASAP.

The only reason this has happened is because we paid to upgrade something. We have now lost 3 days trying to sort it and have a CNC machine sat doing nothing.

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Kerf Works
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June 30, 2020 - 3:36 pm
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Thats great. Thanks

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Ness

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June 30, 2020 - 3:36 pm
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Hi Joss,

You are right there doesn’t seem to be any 2 sided machining so this definitely looks like a new bug in the latest Polyboard version.

The developers are looking into it now as top priority and will get back ASP.

Cheers,

Ness

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Kerf Works
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June 30, 2020 - 10:24 am
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The Polyboard file is attached to the original post. It is called “Drawers”

They are not designed for double sided. We pretty strictly keep to single sided machining. And use this type of fixing and method all the time. This is not a new fixture we are trying to get to work but an issue that has arisen since going on to the Beta version of the software.

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Ness

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June 30, 2020 - 10:21 am
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Hi Joss,

I’m not 100% sure but this looks like parts are requiring double sided machining.

If you use an Optinest pp export you export the parts as one 3D file and the machining on the 2 faces can get mixed up.

To check I’ll need to see your Polyboard file. Can upload it?

When parts require doubled sided  machining it’s best to use an DXF pp export and  set it to exporting 1 file per face:

dxf-export.jpgImage Enlarger

Then sort the dxf files and put one of the faces into a separate folder.

Import manually into optinest the remaining faces and run the optimisation.

Put the parts with a second face machining back on the machine and run the second face file.

Hope this is helpful.

Best regards,

Ness

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Kerf Works
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June 30, 2020 - 9:42 am
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Hello,

To solve one issue (Grain Matching) we were given access to the Beta version of the Polyboard (7.03n). This fixed the grain matching issue but has now opened up another issue.

We have a set of shapes set up to allow us to cut out (rather than drill) shapes for a Lamelo Cabineos. These look fine in Polyboard (see cabineo image)

Cabineo.jpgImage Enlarger

When we come to export this to either Optinest or just to DXF some of these shapes are being scrambled. (see optinest image). They are correct on the right of the image but scrambled on the left, dispite looking fine in polyboard.

Optinest.jpgImage Enlarger

This is not happening to all of them. At a guess it would be the ones that have been permuted but I dont know. This is not just happening on this file but all files like this. I have attached one of the units that we need to export (drawers) that has the Cabineos on it.

I tried to install the latest stable version of Polyboard (7.02c) but it will not let me as it says a later version is already installed. I have tried updating the to latest Beta version and still getting the same issue. We are a bit trapped and have a machine doing nothing and a workshop waiting for pieces all because we paid to upgrade Optinest to the PLB version for grain matching.

We are now using 7.03p for Polyboard and 2.31e for Optinest.

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