Wood Designer forum
v 8.0|Forum|WOOD DESIGNER
Moderator
March 25, 2024
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Hi Torkild,
I want to clarify any misunderstanding. When you purchased a licence, you acquired a licence for PolyBoard 7. You fully own that licence and were entitled to all updates within PolyBoard 7.
However, PolyBoard 8 requires a separate licence. This is a major upgrade, not a routine update, and it should not be expected as part of your existing licence. At the time of your purchase, a PolyBoard 8 licence was not part of the agreement.
To be clear, your PolyBoard 7 licence remains valid and fully usable.
Additionally, this forum is dedicated to technical discussions about the software. I do not have any influence over pricing or licensing decisions, as these are managed by a separate department. If you would like to share feedback or discuss this further, please contact our customer service team at [email protected]
Best regards,
Isaac
November 15, 2014
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Hi
I guess noone whats to answer this. You refere to “pricing can be don via customer team” but we allready paid for it.
reg Torkild
November 15, 2014
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Hi
Yes, I´ve seen that. But my guess is there will be no more updates available in the future either, if you dont pay for v8. Please let me know if I´m wrong
Torkild
Moderator
March 25, 2024
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Hi,
Please see details regarding PolyBoard 8 here:
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All pricing can be quoted via the customer support team.
Regards,
Isaac
November 15, 2014
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Hi Isaac
Yes I have been contacted by support team, but just to let me know. To get v8 I need to pay. This is Terrible
Reg Torkild
Full
January 18, 2024
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Hi Isaac
So is this the case with everyone? since this is a new version you have to pay again? I’ve tired exporting my code but it comes up with an error and wont let me do it
Thanks
Moderator
March 25, 2024
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Hi Torkild,
Our customer service team have contacted you by email.
Best regards,
Isaac
November 15, 2014
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Hi
We have for the last few years used polybord, and now the 8.0 is available for download. To our disappoitment the updates are no longer included in the “lifetime subscribtion” we paid for. Its not a lifetime subscribtion but just a startup fee when you purchase the software. That means when you feel for it you can just call it v8 v9…. and then charge whatever amout you like. The v 7.12 we are now using will be hopelessly outdated incl essential postprocessor.
What a dissapoitment.
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