Hi Michael,

I got confirmed what I was thinking and they suggest the same solution I gave you. They will look into it for future releases.

Hello Michel,

This definitely looks like an unstable situation, and we will look into it,
but probably not in the short term.

Besides its winding profile is very close to what we get by setting straight
the 2 steps N° 5 and N° 9 , (cf. “Variant_2”), so perhaps Customer should
use this variant stair.

regards

Michel

Hi Michael,

It is probably an out of reach situation due to the fact that the steps can not longer move and the slider is still not at max. This can cause a calculation failure and shut down. I will have this checked by the developers to see what they think of it.

You can make your step straight with a right-click on the step nose to select and then choose straight step. 

In your stair you can select step 5 and 9 to make them straight. All steps in between will be set as straight also. 

If you select a step that technically can not be set straight you will get the message ” step move failed”. 

This is probably what happens with the sliders but here it seems that it can be forced and creates a shut down.

I think you can fix your stair problem with the individual step selection.

I keep you posted 

regards

Michel

Hi Michael,

Please send me your stair file before it shuts down and explain what you were doing. Also, let me know which version of SD you have.

regards

Michel