Installation

The first step to using our software. If you cannot install the software, you’ll find answers to most possible issues here. The download pages also provide extra information. Otherwise please contact us, we’ll be happy to help you get started.

How do I activate the software?

If you are using the free version of the software there’s no need to activate it, just open up your...

What are the software system requirements?

The minimum system requirements are: Windows 7, 8, 10 or higher and 8GB RAM recommended, 16GB if you’re working on...

Can I install the software on multiple computers?

Polyboard and StairDesigner Do you need to have several people working on Polyboard or StairDesigner at the same time, or...

How do I uninstall and move my software to a new computer?

Polyboard, StairDesigner, OptiCut and OptiNest If you need to move your software to another computer, it is important you follow...

Windows is asking you what application to use to open your software. What do I do?

Sometimes your browser, most notably Internet Explorer, will strip out the file extension of some downloads. This can happen in...

My anti virus software is blocking my software install. What do I do?

Some anti virus software, notably Norton, stops .exe files being downloaded so you cannot install our software. Firstly, please make...

What is the latest version of the software?

You can download the latest versions of our software from the Navigation Bar at the top of the website, then...

How do I save and restore my settings?

Polyboard, StairDesigner and OptiCut have a save and restore feature. Saving your settings exports a composite file including all the...