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  4. What services are Premium Support subscribers entitled to?

Premium Support includes:

  • Custom videos and models created just for you
  • Expert advice on our technical forum
  • Screen sharing sessions if required (limited to 15 mins each), although we do ask you to post your question on the forum first
  • Access to all training resources including our Quick Design libraries
  • On demand hardware set up service
  • Re/activation service when you want to move your license
  • Furniture and stair cut list and plans processing service (CabinetFile and StairFile services)

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