Website and subscriptions

Advice on our support plans and managing your subscription. If you cannot find the answer you need, please let us know.

How do I log in and log out?

Click on the Log in / Log out menu option on the far right of the main Navigation Bar.

When you log in, you will be directed to your Account page. From there you can update your profile including...

You can cancel at any time. When you log in you will be directed to your Account page. From there,...

If you are unable to access your Premium Support benefits, this might be because we couldn’t process your subscription payment,...