1-2-1 training and support

Expert advice when and where you need it

Intensive support to get the very best out of your software
Help with any blocks you have to completing your woodwork projects
Consultancy to help you grow your business

Examples of the personalised support we provide

polyboard training

Need to adapt our software for special manufacturing methods or create specific libraries?

With personal support we will lead you through the process of customizing our software to mirror your design and manufacturing workflow. A very effective way to work faster and better and with less stress.

Unsure how to improve your production methods?

Wondering whether to buy CNC and what machine will best fit your needs? We will help you make the right decision with expert advice from a team that knows what running a woodwork business is all about.

Hesitant about accepting a job you've never done before?

Expand your skill set…complex projects, advanced cabinetry, curved stairs and stair parts, the best design and build techniques and lots more.

Not sure what's the best production method to build your projects?

We will analyse your business in the context of your workshop structure and resources to find the best solutions for you today. Save time and money at the project level and long term for your business.

stairdesigner training

Access a lifetime of expert knowledge today

Online training packs are recorded so you can watch them again later!

1 hour online is worth 3 hours on site!

Watch your training session again in your own time, think about questions for the next one or ask on the forum between sessions.

Plus no more downtime in the workshop blocking out days at a time!

wood designer support

Some of the businesses profiting from our training and support services

Polyboard training case study
Dean Price

Tees Tech Joinery

"We took advantage of a library set up pack which got my own skills and knowledge of Polyboard up and running very quickly along, with working alongside the team at Wood Designer to create my own set of manufacturing methods I use daily."

Polyboard + OptiNest + SCM CNCs

Polyboard model set up support
Dan Johnson

Caterpillar Inc.

"Our team were more than happy with Polyboard, but on top of that what we really appreciated was being able to commission a series of custom units to meet our exact requirements. Along with the training we received, this was a very effective way to get to the manufacturing stage as quickly and efficiently as possible."

Polyboard + Holz-her CNC saws

stair design training
Pascal

Escalier Artisanal de l’Estrie Inc.

"Thanks for your help. Since I started my company three years ago, your techniques and advice continue to help and inspire my work."

StairDesigner training programme

1-2-1 purpose built software training packs, and support packs for any and all queries

See below for details

Support Packs

1 or 4 session online packs

Flexible support option, use the time to work on a specific design project or as an alternative to forum support

Training Packs

4 session online packs

Well structured online training sessions to get you up and running fast and get the most out of your new software

Library Set Up Packs

4 session online packs

Support to set up your own custom libraries so you can design and manufacture faster and more efficiently

Would you like to save on the cost of your order?

You will if you buy training at the same time as purchasing any of our software solutions, contact us for a custom quote.

All support and training orders include...

2 months' Premium Support

Then a lifetime 50% discount

Online training portfolio

Recordings of your online training sessions to watch and download later

Quick Design libraries

Access to all hardware, manufacturing methods and models

On demand service

Request hardware and other library elements, custom videos and models