
Stefan

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November 8, 2013
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Hi again, we think the likely problem is an out of date graphics card driver on your computer. The graphics card is the 'RDPDD Chained DD' element in the report you uploaded. Best, Stefan
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Vicka Tsang
Stefan

Forum Posts: 898
Subscriber Since:
November 8, 2013
November 8, 2013
Thanked 139 times in 898 posts
Reputation: 7974

Hi again, thanks for sending over the report. Our technical team is taking a look at it now. I'll get back to you as soon as I have a progress report. Best, Stefan

Vicka Tsang

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Stefan

Forum Posts: 898
Subscriber Since:
November 8, 2013
November 8, 2013
Thanked 139 times in 898 posts
Reputation: 7974

Hi Vicka, thanks for your message. Can you open up Polyboard and go to 3D > Options > Diagnosis, then select the Copy button in the dialogue box. Can you paste the content into a text file and upload to the forum so we can check what's going on. Can you also tell me what version of Polyboard you've got. Thanks, Stefan
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