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corrupt files
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Alex

Forum Posts: 1848
Subscriber Since:
January 20, 2017
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January 5, 2024 - 12:19 pm
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Hi,

Please update to version 7.10k or higher.
 
7.08 is out of date since 2 years ago

We can’t do anything in previous version of software

Cheers,

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Zaheer Abbas
Forum Posts: 100
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May 5, 2022
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January 5, 2024 - 12:10 pm
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no error appears, just the software dont open.

i created the file with 7.08 version and tried to open it with the same version.

not only this file, many files don’t open anymore on all my devices.

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Michel

Forum Posts: 1017
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August 7, 2014
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January 3, 2024 - 7:30 pm
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Hi Zaheer,

 

I have no problem opening this file.

What is the error you get on screen?

Did you draw this with your actual version of Polyboard? If this comes from a PB with a higher version, you will not be able to open it

What is your current version?

 

Regards

Michel 

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Zaheer Abbas
Forum Posts: 100
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May 5, 2022
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January 3, 2024 - 10:05 am
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Hello, I have files that no longer open; is it possible to recover them? and why this keep happening? 

I attached one example

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