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Alex

Forum Posts: 1758
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January 20, 2017
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November 9, 2020 - 9:42 am
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Hi,

All errors about loading methods (libs) or show a message unexpected file formats (cabinet files) is the result of using a different version.

The current version we are using can open old files, the old versions cannot open files of the latest version.

The only time I have seen corrupted files is when the user is using a cloud drive (Dropbox) and running Polyboard before all files sync.

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Robert Coxhead

Forum Posts: 63
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November 8, 2020 - 7:35 pm
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Thanks Alex that worked a treat . Kind Regards Bobkiss

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Alex

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November 7, 2020 - 7:42 pm
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Can you update to last version 7.05B?

And let me know,

Cheers, Alexandre 

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Robert Coxhead

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November 7, 2020 - 3:00 pm
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Hi Alex Thanks for your rapid reply , hope you are well.  BobCapture.PNGImage Enlarger

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Alex

Forum Posts: 1758
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November 7, 2020 - 12:21 pm
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Hi, 

Can you upload screenshots?

Have you updated to the latest version?

Thanks, Alexandre 

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Robert Coxhead

Forum Posts: 63
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November 7, 2020 - 11:58 am
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Hi When i click on log in it comes up with with error as follows         an unexpected error occurred upon loading Methods.

This has happened when about to start a job , can some one help please  R Coxhead

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