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Urgent - Crashing since updating
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October 9, 2023 - 1:06 pm
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Latest updated has fixed the issue.

 

Thanks

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October 5, 2023 - 2:57 pm
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Hi Alex,

 

Crystal has also asked my to message you back on here. The update still didnt work I am afraid.

 

It still crashes when I try to open one of the individual cabinets in the Haydon project, by double clicking on the cabinet. It thinks for a little bit longer but then still crashes. What happens if you double click on one of the Haydon units?

 

I can open the Chelsea file, but if I add it to a project then try to open it. It crashes.

 

Cheers

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Alex
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October 5, 2023 - 2:42 pm
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I have replied to your mail, that should work after 

Please let me know,

Cheers, Alex

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October 5, 2023 - 2:36 pm
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Sent over email

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Alex
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October 5, 2023 - 2:18 pm
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Hi,

Can you upload files?

If to big, please send as a zip file, alternatively via our contact form.

Cheers, Alex

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October 5, 2023 - 1:58 pm
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It seems to be nearly all of the units with drawers that when opened forces Polyboard to crash. I have had this happen on 2 different computers.

 

What can I do to be able to work on these files?!

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October 5, 2023 - 1:41 pm
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I updated Polyboard morning, since then I have got 2 different files that I can no longer open as it instantly forces Polyboard to crash when I try to open them. These are projects I need to work on and start production ASAP. Is there a way to downgrade back ?

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