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Urgent - Polyboard system error
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brendan kavanagh
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May 30, 2022 - 12:16 pm
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Thank you much appreciated laugh

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Alex

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May 30, 2022 - 11:47 am
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Ok,

 

When you logged into Onedrive, windows itself moved your C:\Users\xxx\desktop to C:\Users\xxx\OneDrive\desktop and caused Polyboard to lose the link to those folders

Back up from software is for your setting and Post-Processor 

In addition, you now have the advantage of having a backup on the cloud in case of problems with your computer

 

If you have another problem just like Polyboard folder libs, mat and textures again, BUT never forget to check “No take action”

 

Last information, make right click on folder “brendan-pb-libs” on your desktop then selecte “Always keep files on device”

files.pngImage Enlarger

like that, if you loose internet connection, Polyboard don’t loose link again 

 

All the best, Alex

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brendan kavanagh
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May 30, 2022 - 11:13 am
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Thank you Alex, you mentioned a backup do i need to do that? sorry but I’m not very good with computers if you could just explain 

 

Thanks for you help 

 

Caroline 

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Alex

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May 30, 2022 - 10:47 am
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I sent you an email for a zoom meeting but my English is limited. 

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brendan kavanagh
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May 30, 2022 - 10:44 am
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hi Alex 

did that but still not working?? Can you dial in and look at computer please

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Alex

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May 30, 2022 - 10:30 am
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Hi,

 

Can you look if you have folder?

c:/users/brendankavanagh/desktop/brendan-pb-libs/libs

 

If No, make sure you don’t move libs folder to another by mistakes

Move it then give to PolyBoard the good localisation

libs.pngImage Enlarger

When the PolyBoard loses the link to this folder, it returns to the original system folders.

All the best, Alex

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brendan kavanagh
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May 30, 2022 - 10:13 am
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Hi 

when i signed into polyboard none of my methods are in the libraries ie the new curve i set up, cabinets methods when i go to make up a new unit 

This happened before i think its something in the parameters 

method is set to c/program.data/boole&partner/polyboard7

material is set to c/users/brendankavanagh/desktop/brendan-pb-libs/mat

 

Can you come back to me asap 

Thanks 

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