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StairDesigner virus warning adware warning etc
March 16, 2018
8:28 am
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Stefan

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What anti-virus software are you running?

Have you tried to run the uninstall file, see our FAQs for details (7th one down): https://wooddesigner.org/faqs/

March 15, 2018
11:34 pm
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Duayne Naugle

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I downloaded it from your site , I am not able to delete StairDesigner from my computer , can you help me with this ! 

March 14, 2018
7:58 am
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Stefan

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Hi Duayne, I’ve moved your comment to a new topic so it’s a bit easier for others to find.

There is no adware within the StairDesigner install, and no viruses. Just make sure you download it from our website and you shouldn’t have a problem.

When a new version of our software is released some of the anti-virus software solutions block it as a false positive. We actively submit our releases to the anti-virus companies, but it is an imperfect science, especially with so many out there.

We typically see a few of these messages come up early on with a new release, then stop as the anti-virus software learns our software is safe.

To install StairDesigner when you see these kind of messages, you can de-activate the anti-virus software, install StairDesigner, then re-activate the anti-virus.

We appreciate some people are going to be worried about turning off their anti-virus even for a short time, so the alternative is to classify our install file as safe or submit StairDesigner for checking which will take a bit longer.

All the best, Stefan

March 14, 2018
1:29 am
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Duayne Naugle

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It comes with add ware pre installed!

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