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Methods Disappeared
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Alex

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June 20, 2023 - 12:36 pm
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Hi,

After your last mail, this issue was resolved.

Cheers, Alex

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Rikka
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June 20, 2023 - 11:04 am
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Sorry for my late reply here Alex, i’ve been away on location doing installs. 

 

On my desktop I have PolyBoard 7.09a

 

If you have any time to jump on a call today it would be amazing. 

 

Look forward to hear from you! 

My email is info@rikka.studio. this will be a better way to contact me

 

Thanks! 

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Alex

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June 15, 2023 - 9:26 am
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Hi,

 

In principle, this only happens if you install/reinstall the QuickDesign library.

I can do a Zoom session with you this morning (but my English is very limited).

I might not be able to get your library but I should be able to get your configuration

QuickDesign installer is not a update but a new version! and erase all if install in the previous folders

 

Can you check if you have folder polyboard v7.4 and v7.5 on your desktop?

 

Cheers, Alex

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Rikka
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June 15, 2023 - 8:11 am
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Thanks Alex. I’ll get onto that and salvage what I can. 

 

What’s odd is that not only has that changed (no files have been moved or deleted from my computer), also my post processor list is different (all was deleted except a specific one that I set up with Ness), but also my label settings for Optinest are all gone! 

And on top of that I just cut out a cabinet, and all parts are 2.5mm smaller than whats in the design. I used the Lamello Cabineo and had to trim off 2-2.5mm of overhang to get the cabinet to fit together? Thankfully I am able to salvage the cabinet as it’s quite expensive material and had some tolerance but it would be good to maybe set up a call/video to find the root of the problem because as of now I can’t get things through from Polyboard/Optinest/VCarve to the CNC in our usual way. So bit of a disaster really! We have a kitchen from custom laminated material needs to start next week and I need for things to be back to normal for that as there’s a wait time of a month for the material to be made up. 

 

Look forward to hearing from you

 

Best,

R

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Alex

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June 13, 2023 - 6:26 pm
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Hi,

 

The only solution is to backup/restore your libraries as described in the link below.

 

https://wooddesigner.org/help-…..-settings/

 

-When PolyBoard starts up, you get a message like “the system cannot find the file specified”.

error.pngImage Enlarger

-Have you connected your computer to a OneDrive account?

 

Cheers, Alex

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Rikka
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June 13, 2023 - 3:37 pm
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Hi. 

My methods seem to have all disappeared?

I haven’t changed anything in my folder or its location, but now when I load an old cabinet it says ‘Some fittings or rules are different from your libraries’ 

 

I am able to restore those individual fittings, but all of the rest are not there. So no hinges whatsoever, none of the custom fittings that I’ve made etc. 

Is this a bug? Or what can I do to get back my libraries + methods?

 

Look forward to hear from you! 

 

Best,

R

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